Patrick was awesome! And so was the dispatcher who never made a promise, but responded to my implied preference for a weekend time slot. Patrick did a great job and it was inspirational to see an employee so proud of the Company he works for. I could tell Patrick has a lot of respect for the owners and Company from his knowledge and enthusiasm of some of the history and how the Company has grown. Kudos to you all for creating such an exciting opportunity for your workers and the communities you serve.
I just wanted to let you know how satisfied we were with the work you did on our house (104 Wintergreen in Smyrna) yesterday. Jeff replaced the main water line in our yard. He was very professional, courteous and gave us a very reasonable estimate (the 1st one we got was several hundred dollars more expensive). He completed the work very quickly and everything went exactly as he told us it would.
We will keep you guys in mind the next time we have a plumbing issue and will let everyone we know how great your company did.
My name is Alicia Lantz and two days ago we had one of your plumbers, Mike, out to our house at 1164 Brookwood Ave in Franklin. I just wanted to write to let you know how great our experience was. Mike had to come to our home on two separate occasions that finally resulted in laying a main sewer line that has left us SO happy to have usable plumbing in our house again!!! Mike was the best plumber I have ever used by being caution and respectful in our house and really friendly and easy to work with. We could not have been happier with him and the workmanship he did so please thank him again for us. He went above and beyond and I will be highly recommending you guys to everyone I know. Keep up the good work and please continue to allow your plumbers to take the time he did with us because not many companies do that and it really sets you apart.
My name is Rusty Powell with Servpro of Belle Meade/West Nashville and we were called out on a water damage where one of your employees Jeff Witas was onsite and I wanted to send a note to praise him. He was professional and courteous not only the customer but our staff as well. We see a lot of plumbers and many of them have a less than professional appearance or demeanor and it was a pleasure to work with him that day. We are always looking for good people to refer to our customers should they have an event that requires a plumbers services,(as often they do) and I would love to speak with someone about growing a professional relationship. Please call me at the cell number listed below.
I just finished writing a check to your company for a water heater replacement. The work was performed by Jeff Witas and I have to tell you- I don't recall ever having such great service. Jeff is a very sharp, witty , polite guy and I really enjoyed talking with him as he worked. All in all, superb service, great work and an enjoyable experience. You now have a customer for life. Thanks for hiring folks like Jeff!
Debra and I wanted to reach out and say thanks so much for taking care of us the other day (with the water heater). Robert was great too! Big thanks to him as well! We will definitely request you on any of our other plumbing issues, warranty company or not!
For your prompt service today! Your representative was very helpful and friendly. I appreciated him coming out so quickly!
Have a very happy Thanksgiving!